Privacy Policy

Last updated: April 30, 2026

This Privacy Policy describes how BONLINE TECHNOLOGIES LTD ("we", "us", or "our"), operating the TagScan RFID inventory scanning platform, collects, uses, and protects your personal information when you use our website (tagscan.app), mobile application, desktop application, and related services (collectively, the "Service").

1. Company Information

BONLINE TECHNOLOGIES LTD
Company Number: 17066598
128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7441 422447

2. Information We Collect

We collect the following types of information:

Account Information:

• Name, email address, username, and password
• Company name and phone number
• Billing and payment information (processed securely through Stripe)

Usage Data:

• RFID tag scan data and inventory records processed through the application
• Device information (device type, operating system, application version)
• Login timestamps and subscription status checks
• IP addresses and general location data

Technical Data:

• Application logs and error reports
• License key and authentication token data
• Network connectivity status

3. How We Use Your Information

• To provide, maintain, and improve the TagScan service
• To manage your account and subscription
• To process payments through our payment processor (Stripe)
• To verify your license and subscription status
• To provide customer support
• To send service-related communications (subscription expiry notices, updates)
• To detect and prevent fraud or unauthorized access

4. Payment Processing

All payment transactions are processed through Stripe. We do not store your full credit card number on our servers. Stripe's privacy policy applies to the payment data they collect. For more information, visit stripe.com/privacy.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Stripe: For payment processing
• Service Providers: Hosting and infrastructure providers who help us operate the service
• Legal Requirements: When required by law, court order, or governmental authority

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. Account data is retained for up to 12 months after account closure for legal and business purposes. RFID scan data processed through the application remains on your local device unless explicitly synced to our servers.

7. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (TLS/SSL)
• Hashed password storage (bcrypt)
• Token-based authentication with automatic expiry
• Regular security audits

8. Your Rights (GDPR)

If you are in the European Economic Area or United Kingdom, you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority (ICO in the UK)

To exercise these rights, contact us using the information below.

9. Cookies

Our website uses essential cookies for authentication and session management. These are strictly necessary for the service to function. We do not use third-party advertising or tracking cookies.

10. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.